IWAY Standard


Guiding principles

At IKEA we recognise that our business has an impact on people and the planet, in particular people’s working conditions, as well as the environment, both locally and globally.

We also strongly believe that we can do good business while being a good business. This is a pre-condition to our future growth that will be achieved along with Suppliers that share our vision and ambition.

Our guiding principles when working with environmental, social and working conditions are:

   What is in the best interest of the child?

   What is in the best interest of theWorker?

   What is in the best interest of the environment?

Through these principles we support the direction described in the IKEA Group Sustainability Strategy; “People & Planet Positive”.

The fundamentals

The IKEA Way on Purchasing Products, Materials and Services (IWAY) is the IKEAGroup Supplier Code of Conduct. It comprises the IKEA minimum requirements relating to the Environment and Social & Working Conditions (including Child Labour).

IWAY is based on the eight core conventions defined in the Fundamental Principles of Rights at Work, ILO declaration June 1998 and the Ten Principles of the UN Global Compact 2000.

IKEA recognises the fundamental principles of Human Rights, as defined by the “Universal Declaration of Human Rights” (United Nations 1948) and adheres to the United Nations sanction list and European Union restrictive measures list.

Legal compliance and IKEA requirements

The IKEA Supplier shall always comply with the most demanding requirements whether they are relevant applicable laws or IKEA IWAY specific requirements. Should the IKEA requirement contradict national laws or regulations, the law shall always be complied with and prevail. In such cases, the Supplier shall immediately inform IKEA.


The successful implementation of IWAY depends on co-operation, mutual trust and respect between the Supplier and IKEA. All observations, discussions and written information received from the Supplier are to be treated confidentially by IKEA, its employees and any third party organisations appointed by IKEA.

Business ethics

The values of trust, integrity and honesty are at the foundation of IWAY and are keys to its sustainable implementation. It is on this basis that we begin the relationships and through continued respect of these values that it will grow.

It is important that all IKEA co-Workers and external business partners understand the IKEA position on corruption and its prevention. This has been established in the IKEA Group Policy and Standard on Anti Corruption and communicated to business partners, including vendor letters which shall be signed.



IWAY Standard - General Section

1.  IWAY Must Requirements

2.  General Conditions

3.  Business Ethics

4.  Environment

5.  Chemicals

6.  Waste

7.  Emergencies and Fire Prevention

8.  Worker Health & Safety

9.  Recruitment, Working Hours, Wages and Benefits

10.  Accommodation

11.  Child Labour and Young Workers

12.  Discrimination

13.  Worker involvement

14.  Harassment, Abuse and Disciplinary Actions

Definitions and Glossary


This is the General Section of the IWAY Standard. For certain parts of the IKEA Supply Chain there might also be a Specific Section, e.g. Forestry Section or Transport Section with additional or adopted requirements.

Words or expressions in Italic are explained / defined at the end of this document

Read file